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Care
Care: Skinny Tree Limited take great pride in offering the customer a range of additives that solve problems affecting the operation of the engine.
We understand the unique needs of every customer whether you’re a car enthusiast or not we have chemical treatment products that are an alternative to mechanical repairs. Many car problems can be prevented using Wynn’s products that are affordable, efficient and easy-to-use.
If you have any questions regarding product performance or choice, simply email our team at sales@skinnytree.co.uk.
Product information can vary depending on vender. In particular liquid product weights when converting from ml to grams are based on close approximations to help with delivery dispatch packing.
Deliveries
Postage and packaging to any address on the UK mainland costs £2.99 (includes VAT), while delivery for UK offshore is £8.00 (includes VAT). For deliveries to the Channel Islands please email our Customer Care Team at sales@skinnytree.co.uk for a free, no obligation quote.
Please allow up to 5 working days for delivery, however most goods will arrive earlier. Multiple items may be sent separately, so don’t worry if your entire order doesn’t arrive in a single parcel. Orders will be shipped by secure courier service and your delivery will need to be signed for during office hours at the address specified. Any orders placed outside working hours or on the weekend we will aim to dispatch the following Mondays or Tuesday’s.
Payments / Refunds
To make a payment online we either except all major debit and credit cards or you can pay using PayPal. Should you pay for an item online and request a refund, payment can take from 2 – 7 days to be returned into your account. For more information please contact us at sales@skinnytree.co.uk.
Complaints
If at all you are unhappy with the service received from Skinny Tree Limited or require help then please send a email over to sales@skinnytree.co.uk.
Returns
If you exercise your statutory rights to cancel you must safely return the items you do not wish to keep immediately. Always remember to obtain a ‘proof of postage’ certificate from your post office when returning goods.
Please return goods to the following address: Skinny Tree Limited, 75 Whiteladies Road, Clifton, Bristol, BS8 2NT.